Terms of Service

By accessing or using Lumora Tech's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our services. These terms apply to all visitors, clients, and users of our website located at thelumoratech.com and any related services, platforms, or products we provide.

Lumora Tech provides premium software engineering, AI development, mobile application development, web development, and technical education services. Specific deliverables, timelines, and pricing are defined in individual project agreements or statements of work. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected clients.

As a client or user of our services, you agree to: • Provide accurate and complete information when requested • Respond to project-related communications in a timely manner • Ensure you have the legal right to share any materials, assets, or data provided to us • Not use our services for any unlawful, harmful, or fraudulent purposes • Not attempt to reverse-engineer, copy, or resell Lumora's proprietary systems or methodologies without written consent

Upon full payment of agreed fees, clients receive ownership of custom deliverables created specifically for their project, unless otherwise agreed in writing. Lumora Tech retains ownership of: • Pre-existing tools, frameworks, libraries, and internal systems used in delivery • General methodologies and processes developed independently • All work product prior to final payment Our website content, branding, design, and copy are the exclusive property of Lumora Tech and may not be reproduced without written permission.

Payment terms are defined in individual project agreements. Generally: • A deposit is required before project work begins • Remaining balances are due upon project milestones or completion • Late payments may incur a 2% monthly fee on outstanding balances • Lumora Tech reserves the right to pause or terminate work on accounts with overdue invoices All fees are in the currency specified in your agreement. Taxes, if applicable, are the responsibility of the client.

Both parties agree to maintain the confidentiality of sensitive business information shared during the course of the engagement. This includes business strategies, proprietary systems, client lists, and technical specifications. This obligation survives the termination of our working relationship for a period of two (2) years. We will not disclose your project details, company information, or any materials shared with us without your explicit consent, except as required by law.

To the maximum extent permitted by applicable law, Lumora Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of revenue, data, or business opportunities — arising from your use of our services. Our total liability for any claim arising out of or related to our services shall not exceed the total amount paid by you to Lumora Tech in the three (3) months preceding the claim.

We take pride in the quality of our work and stand behind it. However, our services are provided "as is" without warranties of any kind beyond those explicitly stated in your project agreement. We do not warrant that: • Our services will meet every expectation not documented in your agreement • Software will be entirely free of bugs or errors at time of delivery • Third-party services or APIs we integrate with will remain available or unchanged We will address defects identified within the warranty period specified in your project agreement.

Either party may terminate a project engagement with written notice as specified in the project agreement. Upon termination: • You will be invoiced for all work completed up to the termination date • Lumora Tech will deliver all completed work product upon receipt of final payment • Both parties remain bound by confidentiality obligations Lumora Tech reserves the right to immediately terminate services if a client violates these terms or engages in harmful or illegal activity.

These Terms of Service are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these terms or your use of our services shall be resolved through good-faith negotiation first, followed by binding arbitration if necessary. If you are accessing our services from outside Nigeria, you are responsible for compliance with local laws.

We reserve the right to update these Terms of Service at any time. We will notify existing clients of material changes via email. Continued use of our services after changes are posted constitutes acceptance of the updated terms. We encourage you to review these terms periodically. The date at the top of this page reflects the most recent update.